Privacy Policy
UNITT Privacy Policy
1. Introduction
This Privacy Policy describes how Universal Tokenized Technologies Ltd ("UNITT", "we", "us", or "our") collects, uses, processes, and protects your personal data when you use our mobile application, website, and related services (collectively, the "Services").
Company Details:
- Company Name: Universal Tokenized Technologies Ltd
- Registered Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole BH16 6FH, United Kingdom
- Company Registration Number: 14990798
- Contact Email: support@unitt.io
2. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you explicitly agree to our processing (e.g., marketing communications)
- Contract: To perform our contract with you or take steps before entering into a contract
- Legitimate Interest: For our business operations, security, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
3. Data We Collect
3.1 Personal Information
- Name, email address, phone number
- Account credentials and authentication data
- Profile information and preferences
- Payment and billing information
- Identity verification documents (when required)
3.2 Technical Data
- Device information (model, operating system, unique identifiers)
- IP address and location data
- App usage analytics and performance data
- Log files and crash reports
- Blockchain wallet addresses and transaction data
3.3 Communications Data
- Messages and content shared through our Services
- Customer support communications
- Survey responses and feedback
4. How We Collect Data
We collect data through:
- Direct provision by you during registration, app usage, or customer support
- Automatic collection through cookies, analytics tools, and app functionality
- Third-party services and partners (payment processors, analytics providers)
- Public blockchain networks (transaction data)
5. How We Use Your Data
We use your personal data to:
- Provide, maintain, and improve our Services
- Process transactions and manage your account
- Authenticate users and prevent fraud
- Comply with legal and regulatory requirements
- Send service-related communications
- Provide customer support
- Conduct research and analytics to improve our Services
- Send marketing communications (with your consent)
6. Data Sharing and Disclosure
We may share your data with:
- Service Providers: Cloud hosting, payment processing, analytics, customer support
- Legal Authorities: When required by law or to protect our rights and users
- Business Partners: With your consent for specific services
- Corporate Transactions: In case of merger, acquisition, or sale of assets
We do not sell your personal data to third parties.
7. International Data Transfers
As we operate globally, your data may be transferred to and processed in countries outside the UK and EEA. We ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by relevant authorities
- Other appropriate safeguards as required by law
8. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- End-to-end encryption for messages
- Secure data transmission protocols
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
Private keys for blockchain wallets are stored only on your device and are never transmitted to our servers.
9. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy:
- Account data: Until account deletion plus 2 years for legal compliance
- Transaction records: 7 years for regulatory compliance
- Marketing data: Until you withdraw consent
- Technical logs: 12 months maximum
10. Your Rights
Under UK GDPR and applicable data protection laws, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restrict Processing: Limit how we use your data
- Data Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for processing based on consent
To exercise these rights, contact us at support@unitt.io. We will respond within one month.
11. Cookies and Tracking Technologies
Our website and app use cookies and similar technologies to:
- Provide essential functionality
- Analyze usage and improve performance
- Remember your preferences
- Deliver relevant content
You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for the Services to function.
12. Children's Privacy
Our Services are not intended for users under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware of such collection, we will delete the data promptly.
13. Third-Party Services
Our Services may integrate with third-party services (payment processors, analytics providers, blockchain networks). These services have their own privacy policies, and we encourage you to review them.
14. Automated Decision-Making
We may use automated systems for:
- Fraud detection and prevention
- Risk assessment for transactions
- Content moderation
You have the right to request human review of automated decisions that significantly affect you.
15. Complaints
If you have concerns about our data processing, you can:
- Contact us directly at support@unitt.io
- File a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk
- Contact your local data protection authority if you're outside the UK
16. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the app, email, or website notice. Continued use of our Services after changes constitutes acceptance of the updated policy.
17. Contact Information
For privacy-related questions or to exercise your rights:
- Email: support@unitt.io
- Address: Lytchett House, 13 Freeland Park, Wareham Road, Poole BH16 6FH, United Kingdom